📱 +1(440)-212-9076
📥 garkovvalentin@gmail.com
Over my career I've been involved in several startups, as well as managed products for large enterprises. Teamwork has always been my #1 factor to success. #2 is prioritizing to deliver maximum value against business OKRs with minimum opportunity cost.
PRODUCT MANAGEMENT
Bridgestone:
Fleet Care Marketplace
Successfully launched Bridgestone Fleet Care, a B2B auto maintenance platform. Generated over $1M/mo in additional service revenue through a soft launch pilot with Amazon DSPs, with a 200% increase projection for Q3-Q4 during full rollout.
YoY Monthly Revenue
+$1M
Projected Increase by Q4
+200 %
Saved In Dev Costs
$2 M
Satisfaction Surveys
8.7/10
Roadmap Planning At Program/Portfolio Level
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Effectively planned roadmap across a 90-person portfolio with 5 teams and 3 agile release trains (ARTs). Prioritized using MosCoW/WSJF.
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Generated efficiencies and delivered product features that created maximum enterprise value over multiple BUs. Saved over $2M in development costs.
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Languages: Java, .NET, React, Mulesoft, AL, C#
Piloting W/ Amazon + Azuga Telematics
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Spearheaded end-to-end experience using market research, interviews, and user testing to develop MLP and 2 year roadmap for a SAAS Marketplace. Our product allowed fleet owners to shop from a variety of service providers.
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Features:
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Downtime Tracking + Vehicles Status​
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Smart Recommendation Engine (Predictive Maintenance) + One Click Booking (based on inspections, OEM, and service history.
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Multi-vehicle + Batch Booking Flow - Book over 30 vehicles at one time
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Appointment + Invoice Management
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Vehicle Management + Preferences
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PRODUCT MANAGEMENT
Bridgestone: Firestone Direct
Led a start-up product in the growth phase, rapidly adding features to hone in on KPIs
YoY E-Commerce Appointments Booked
+75%
YoY Online Revenue
+178%
Average Order Volume
+67%
Company
Valuation (+67%)
$260M
Q4 2022 - AOV
Upsells, Cross-Sells, Warranties + More
Implemented variety of up-sells, cross-sells, recommendations, add-ons, and warranties resulting in a 75% lift in AOV YoY
Q2 2022 - Customer Acquisition Cost
Basket Transfer + MyFirestone App + SSO
With CAC as a OKR for the quarter, we sought to grow customer base by leveraging Bridgestone's other Business Units.
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28% Increase in Customers From Initiative
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34% decrease in CAC MoM
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Features:
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Basket Transfer - Transfer your basket from Firestone Complete Auto Care to get mobile service.
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MyFirestone App - Mapped payload contracts & Exposed Booking APIs through MULE to allow mobile service to MyFirestone customers.
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SSO - Log in to all of Bridgestone (FCAC, FSD, BST, Resolv) with one account. Handled over 18 use cases with Cognito accounts.
2019
John Deere Websites and BYO Tools
Led digital product development including build-your-own package apps, website revamps with agile methodologies, and analytics dashboards using Python to collect data and Tableau to display. Build-Your-Own had 23% lower drop-off as an Awareness/Consideration ad landing page than other E-Commerce tools. Tagged and tracked websites to monitor all activity from paid/unpaid efforts.
